Terms of Service
Last Updated: 02/04/2025
These terms of service (the "Terms") set out the rules and conditions for the use of the printing services offered by Step2Print. Our website (www.step2baski.com ) anyone who visits or uses our services is deemed to have accepted these terms.
1. Description of The Service
Step2Print offers special printing solutions for perfume bottles, glass, plastic and metal surfaces. Our company provides design and printing services in accordance with customer demands.
2. Order and Pay
The orders placed are processed after being approved by the customer.
Payments can be made by bank transfer, credit card or other specified methods.
The printing process will not start until the payoff is completed.
3. Production and Delivery Process
The production period starts after the order confirmation and pay are received.
The standard production time is [X] business days and may vary for special orders.
Delivery is provided through cargo companies and the shipping time may vary depending on the delivery address.
4. Cancellation, Refund and Exchange
Personalized designs and prints cannot be returned.
Orders that have not been completed to the production stage may be canceled.
If the product contains a problem caused by a manufacturing defect, our customer service should be contacted within 7 days.
5. Warranty and Disclaimer of Liability
Our prints are made with high-quality and durable materials, but our company is not responsible for damages caused as a result of user error.
Step2Print cannot be held responsible for delays or damages that may occur during the delivery process.
6. Intellectual Property Rights
The copyright of the designs and logos provided by the customer belongs to the customer.
Step2Print may not use these designs for any other purpose without the customer's permission.
7. Privacy and Data Protection
Step2Print is committed to keeping customer information confidential.
Personal data is processed in accordance with [applicable legal regulations such as KVKK / GDPR].
8. Changes and Updates
Step2Print reserves the right to change the terms of service without prior notice. The updated terms will be valid from the date of publication on our website.
9. Communication
You can contact us for any kind of questions and requests: